cwd Casino & Sportsbook Service Notice
Our services are available only where local law permits. We do not offer our platform in jurisdictions where online gaming, sportsbook wagering, or casino operations are prohibited by law. If you access cwd from a location where such services are restricted, you do so at your own risk and in violation of our stated policy.
This notice outlines our jurisdiction-restricted service model, account eligibility requirements, and your responsibility to verify that your use of cwd complies with applicable law in your own location. We operate in good faith where local law allows, but we place the burden of verification on you—the user—to ensure your access is lawful.
Our platform operates sportsbook (Liga 1, Piala AFF, Champions League, Premier League, badminton, MotoGP), live-dealer casino tables (blackjack, roulette, baccarat, Dragon Tiger), slot games, and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We accept payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfer.
Jurisdiction and service availability on cwd
cwd operates under the premise that online gaming and sportsbook services are legal in supported jurisdictions. We do not knowingly permit access from countries or regions where such services are prohibited. However, we cannot unilaterally verify every user's location and applicable law.
We reserve the right to restrict or block access from specific countries, IP ranges, or payment methods at our discretion. If we detect that you are accessing cwd from a prohibited jurisdiction, we may suspend your account without notice. Any remaining balance will be processed as a withdrawal to your registered payment method within 30 days.
User responsibility for cwd account eligibility
You are solely responsible for verifying that:
- Your jurisdiction permits access to online gaming and sportsbook services.
- You meet the legal age of majority in your jurisdiction (typically 18 or older).
- Creating and maintaining a cwd account does not violate any local, national, or regional law.
- Your use of our platform complies with your jurisdiction's applicable regulations.
We do not provide legal advice. If you are uncertain whether cwd is legal in your location, we recommend consulting a local legal professional before opening an account or making a deposit.
Account opening and geographic restrictions
When you open a cwd account, you represent and warrant that you are accessing the platform from a supported jurisdiction and that your use complies with applicable law. We conduct identity verification (KYC) during your first deposit to confirm your eligibility.
We may request additional documentation (proof of address, government ID) to verify your jurisdiction and legal status. If we cannot verify your eligibility or if we determine your location is unsupported, we will deny your account access and process any deposits as a withdrawal.
We do not accept users from sanctioned countries or from individuals on government watchlists or sanctions lists. We comply with international anti-money-laundering (AML) and counter-terrorism financing (CTF) regulations applicable to our operating jurisdiction.
Our cwd platform's legal positioning
cwd does not make any claim to be "licensed in Indonesia" or "licensed in any specific country." We do not hold a gambling license from the Indonesian government or any national gambling authority (such licenses do not exist in Indonesia for online operations under current law).
We operate under the understanding that our services are legal in certain supported jurisdictions where applicable law permits online gaming and sportsbook operations. Players in Jakarta, Surabaya, Bandung, Medan, and Semarang may access our platform, but they do so at their own discretion and under their own understanding of local law.
We do not market our service as "officially licensed in Indonesia" or make any specific claims about regulatory approval. We frame our service availability as "available only where local law permits" and place the burden of verification on the user.
Payment method restrictions and compliance
We support DANA, e-wallet, mobile banking, local payment, online payment, e-wallet (via mobile banking, local payment, online payment, e-wallet), and bank transfer for deposits and withdrawals. Our payment processors are subject to their own compliance requirements and may restrict access or flag transactions if they suspect the transaction violates local law or their own terms of service.
If a payment method becomes unavailable in your jurisdiction due to regulatory changes, we will suspend that method and notify users. You will retain the ability to withdraw your cwd balance via remaining supported payment methods.
We do not permit indirect payment methods, third-party transfers, or cryptocurrency deposits to cwd. All payments must originate from an account registered in your name.
Data, privacy, and applicable law on cwd
Our privacy practices are governed by applicable data protection law in the jurisdiction where we operate. We encrypt and protect your personal information according to industry standards. We do not sell your data to third parties except as required by law or to process your payments.
If you are subject to a government investigation or subpoena, we may disclose your account information and transaction history to legal authorities as required by law. We retain transaction records for a minimum of five years for compliance purposes.
For full details on how we handle your data, see our Privacy PolicyFor account terms and dispute resolution, see our Terms and Conditions
Your rights and legal recourse on cwd
If you believe cwd has violated applicable law or breached our stated policy, you have the right to file a complaint with your jurisdiction's relevant authority—such as a gambling regulator, consumer protection agency, or law enforcement body.
You also retain the right to pursue civil legal action if you believe we have caused you financial harm through fraud, negligence, or breach of contract. However, by opening a cwd account, you agree that any legal disputes are governed by the law of the jurisdiction in which we operate, subject to mandatory provisions of your own local law.
We do not guarantee perfect adherence to all possible interpretations of local law, nor do we assume liability for changes in local law that may occur after you open your account. If local law changes and prohibits our service in your jurisdiction, we will suspend or close your account and process your balance as a withdrawal.
Contact for legal and regulatory inquiries
If you have questions about cwd's legal status in your jurisdiction, our compliance practices, or if you are a regulatory authority seeking information about our operations, contact our legal team:
- Email: [email protected]
- In-app contact: Support team can forward legal inquiries to our management team
We respond to regulatory inquiries and subpoenas according to applicable law and in the timeframes specified by the requesting authority. We maintain records of all user accounts, transactions, and compliance documentation as required by law.